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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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steven hawkins

December 3, 2025

5  out of  5
rating by steven hawkins
"Tom and Jake have been incredibly helpful everytime I’ve needed something taken care of! Highly recommend giving them a call"
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Carlee Quick

December 3, 2025

5  out of  5
rating by Carlee Quick
"Always get great insurance help with Tom and team! Recently purchased a new car and the transition was seamless thanks to them, Rachel specifically was a lot of help."
We responded:
"Thank you Carlee! We are happy to help our current customers with new purchases! Rachel a great help! "
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Steve Overend

November 24, 2025

5  out of  5
rating by Steve Overend
"The staff at Tom Conklin State Farm are great to deal with. They always help me out with a friendly smile!"
We responded:
"Thank you Steve! We are so happy we are able to help you with all your insurance and financial service needs!"
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Linda Fey

November 20, 2025

5  out of  5
rating by Linda Fey
"I contacted Tom with questions about my homeowner’s premium, and he thoroughly and patiently explained my coverages, and the options I had to adjust those coverages. Knowing that Tom was aware of my circumstances and what would best fit my needs, I made some changes. I am comfortable in doing so because I trust Tom to advise me appropriately, and I give Tom my highest recommendation."
We responded:
"Thank you Linda! We are so glad Tom was able to help you and do what was best for you! "
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Shane Smith

November 19, 2025

5  out of  5
rating by Shane Smith
"They have taken good care of us. They have been proactive about our policy. Communication has been swift, clear, professional and pleasant."
We responded:
"Thank you Shane! We are so glad to help you out on all your insurance needs!"
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Erin Magee

November 17, 2025

5  out of  5
rating by Erin Magee
"We called to get quotes on vehicles insurance and Salina was so helpful and answered all of our questions!"
We responded:
"Thanks Erin! Salina is the best! "
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Steven Neptun

November 15, 2025

5  out of  5
rating by Steven Neptun
"Employees at Tom Conklin SF were friendly. Tom is very knowledgeable and helpful regarding Insurance issues. I consider my visit with Tom as constructive."
We responded:
"Thank you Steven! Glad we could help! "
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Jill H.

November 13, 2025

5  out of  5
rating by Jill H.
"Recently, my husband and I had several questions in regards to our homeowner's and car insurance premiums. We made a phone call to Tom's office and Salina was able to answer all of our questions. She also scheduled an appointment for us to come in and confirm our policy changes. We also ended up with savings on our bill as well. Thanks, Salina!"
We responded:
"Thank you! Bryan tries his best to help customers save! "
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Monica Kosowski

November 12, 2025

5  out of  5
rating by Monica Kosowski
"Very helpful and always friendly!"
We responded:
"Thank you Monica! "
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Teresa Ehens

May 7, 2025

5  out of  5
rating by Teresa Ehens
"Zac was very polite and helpful in explaining the policy and payment process and went out of his way to make it easy for us to get things signed with my Husband being unable to get around with his recent surgery."
We responded:
"Thank you Teresa! Zach is great at helping our customers!"
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Craigslist user

April 22, 2025

1  out of  5
rating by Craigslist user
"The whole time I've had state farm insurance I've yet to speak directly to the guy who's name is on the agency building. Two claims in three years after having them for many years and I was dropped like a hot potato. And when that happens to you good luck finding other insurance. There must be a blacklist out there somewhere because it's not easy or cheap finding another carrier after the mighty state farm drops you. re: A response, not sure how you can keep me as a customer when the main office cancels me. also, you have so many unhappy customers you can't figure out the one recently dropped?"
We responded:
"Thank you for sharing your experience. I’m sorry to hear about your frustrations with the claims process. Please know that our agency values your loyalty and is committed to keeping you as a customer. I would contact you now, but "Craigslist user" is not anywhere in our files. I would appreciate the opportunity to discuss your situation further and see how we can assist you better. Please feel free to reach out to the office"
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Brooke Crusen

March 4, 2025

5  out of  5
rating by Brooke Crusen
"Jaelyn was very quick and responsive to all of my questions and helped me with switching over my car insurance & homeowner's insurance, saving money by doing so! She made the process so easy and I'll be sure to recommend her to others!"
We responded:
"Thanks Brooke! We are lucky to have Jaelyn to help our customers save big! "
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Stacy Pressley

January 30, 2025

5  out of  5
rating by Stacy Pressley
"I was hesitant about switching insurance because I had been with my current auto policy for so long. Zach was so knowledgeable and helped me get a great price for auto and renters insurance. I was so pleased that I referred my friend to call him the same day to talk about switching since she had also been looking for new auto insurance. I’m very happy with my experience!"
We responded:
"Thanks Stacy! Zach does a great job getting our customers the coverage they need!"
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Veronica Davis

September 30, 2024

5  out of  5
rating by Veronica Davis
"I needed a better deal for my car insurance and came across here. I worked with Kaylee and she was so sweet and patient with me and my insurance is so much cheaper and even better now compared to where i was before! Big thanks to Kaylee!!"
We responded:
"Thank you Veronica! Kaylee is a great employee and we are so glad she could help you out! "
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laenie Swardenski

September 13, 2024

5  out of  5
rating by laenie Swardenski
"Jaelyn was the best and made the process of getting life insurance super easy! She is very knowledgeable."
We responded:
"Thanks Laenie! We are so glad Jaelyn could help you with your life insurance needs! "
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Tera Brinson

August 28, 2024

5  out of  5
rating by Tera Brinson
"Always very helpful!!!"
We responded:
"Thanks Tera! "
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Ron

August 27, 2024

5  out of  5
rating by Ron
"Jaelyn is amazing!!!"
We responded:
"Thanks Ron! Jaelyn is a great new asset to the team! "
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Samantha McLeese

August 5, 2024

5  out of  5
rating by Samantha McLeese
"We worked with Bryan from the office, he did a great job explaining everything that we were changing, and getting. He made it easy changing companies. It was a very smooth process."
We responded:
"Thanks Samantha! Bryan does his best for our customers! "
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Lorna Long

July 30, 2024

5  out of  5
rating by Lorna Long
"Very friendly and helpful"
We responded:
"Thanks Lorna!"
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Sterling Thornton

July 19, 2024

5  out of  5
rating by Sterling Thornton
"Bryan T, was very professional and courteous each time we spoke with him about coverage options. He was quick and timely with responses and knew everything he was talking about while simplifying it for a non-insurance agent. He is a great agent and I highly recommend using him for all your needs!"
We responded:
"Thank you Sterling! Bryan does his best to help our customers! "
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Kellsie

June 27, 2024

5  out of  5
rating by Kellsie
"Always there for any insurance needs or if anything happens Amazing place"
We responded:
"Thanks Kellsie! "
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Lori Caulkins - HS

May 7, 2024

5  out of  5
rating by Lori Caulkins - HS
"Salina is always prompt answering my questions. I appreciate having quick answers."
We responded:
"Thank you Lori! Salina does great at answering our customers questions! "
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Dennis Clark

May 2, 2024

5  out of  5
rating by Dennis Clark
"I called Tom Conklin State Farm with questions about my auto insurance monthly rate. I had the pleasure of speaking with Salina Durst. Salina explained that the insurance card was for my Corvette and the total charges were for multiple vehicles on my policy and not a major increase on the Corvette. Salina is always a pleasure to work with. Salina’s knowledge, patience and dedication is evident throughout the process. Thank you, Salina."
We responded:
"Thank you Dennis!! Salina is one of the best!! "
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bwhitcomb55

March 29, 2024

5  out of  5
rating by bwhitcomb55
"Zach Severns was of great help today saving us money on our car insurance!"
We responded:
"Thank you! Zach loves to help others! "
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Jenny Downs

March 26, 2024

5  out of  5
rating by Jenny Downs
"Zach gave me options for life insurance that were easy to understand, and he did a great job explaining them. Very professional and confident in what he was offering. Great team for State Farm!"
We responded:
"Thanks Jenny! Zach is here to help!"